Ola’s PHDL Renewal Guide for Drivers
When it’s time to renew your Private Hire Driver’s Licence (PHDL), uploading the document to Ola’s driver app really is a doddle. No paper, no queues, just one simple process you’ve followed before to...
View ArticleOla’s Driver Licence Renewal Guide for Drivers
As a professional driver you’ve no doubt renewed your driving licence countless times. Piece of pie, right? Every ten years, you must update your licence to continue driving with Ola and earning. As...
View ArticleOla’s MOT Renewal Guide for Drivers
Getting your MOT certificate tells Ola, your riders, and other road users that your vehicle is in top-tip condition to be on the road. It also helps you avoid a £1000 fine! You can book an MOT up to a...
View ArticleOla’s PHDL Badge Renewal Guide for Drivers
While on Private Hire duty you must display your badge at all times. Before uploading, check that your badge has the following information clearly visible: Driver (your) name PH Badge Expiry date...
View ArticleHow to update your Ola driver documents
Whether you’re just starting out with Ola, or have been with us for a while, you’ll need to keep on top of your driver documents in the app. We need to hold an in date, valid copy of these documents...
View ArticleOla’s Safeguarding Policy Statement
At Ola we acknowledge the duty of care to safeguard and promote the welfare of our customers and driver-partners. We are committed to ensuring practices that reflect statutory responsibilities,...
View ArticleOla’s Unaccompanied Minor Policy
As part of Ola’s commitment to maintaining a high quality and safest ride-hailing platform across the United Kingdom, it is in the interests of safety that under no circumstances should a rider who is...
View ArticleDrivers Conduct – What We Expect From You
As a professional driver, we at Ola expect the highest level of professionalism and standards at all times. As part of this expectation, we wanted to take the opportunity to cover several areas of...
View ArticleSafeguarding: Spot the Signs
Safeguarding is everyone’s responsibility and as we have explained within our Safeguarding Policy Statement, we take this responsibility as an operator extremely seriously. Read our message from Ben...
View ArticleDisabilities and Equality for All
Ola is committed to making sure our services are accessible to all, no matter if a person has a visible or hidden disability, our driver-partners will always do everything they can to provide suitable...
View Article
